Privacy Policy

Last updated: April 2026

Welcome to PhinixFire (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit store.phinixfire.com and purchase our digital products.

  1. INFORMATION WE COLLECT

When you make a purchase or create an account on our store, we may collect:

  • Your name and email address
  • Billing address and payment information (processed securely via Razorpay — we never store your card details)
  • IP address and browser information
  • Products you purchase and download history

We do not collect sensitive personal data such as Aadhaar, PAN, or government ID unless specifically required for GST invoicing.

  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Send you your purchase confirmation and download links
  • Send you occasional updates about new products (you can unsubscribe anytime)
  • Improve our website and products
  • Comply with legal obligations including GST requirements
  1. PAYMENT SECURITY

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card, debit card, or UPI details on our servers. All payment transactions are encrypted and secure.

  1. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Razorpay (for payment processing)
  • Email service providers (for sending purchase confirmations)
  • Legal authorities if required by Indian law
  1. COOKIES

Our website uses cookies to improve your browsing experience. These cookies help us understand how visitors use our site and allow us to remember your preferences. You can disable cookies in your browser settings, though this may affect some features of the website.

  1. DATA RETENTION

We retain your order information for a minimum of 7 years as required by Indian GST law. You may request deletion of your personal data (excluding data required for legal compliance) by contacting us at phinixfire@gmail.com.

  1. YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Unsubscribe from marketing emails at any time
  1. CHILDREN’S PRIVACY

Our products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email.

  1. CONTACT US

If you have any questions about this Privacy Policy, please contact us:
Email: support@store.phinixfire.com
Website: store.phinixfire.com